Terms of Use
Last updated: May 2026
1. Definitions
As used in these Terms:
- “SuperTruth,” “we,” “us,” or “our” means SuperTruth Inc., a Delaware corporation.
- “Services” means the SuperTruth website, platform, applications, APIs, AI agents, demonstrations, and all related products and content made available by SuperTruth.
- “You” or “your” means the individual or entity accessing or using the Services.
- “Content” means all text, data, graphics, software, and other material available through the Services.
- “PHI” means Protected Health Information as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations.
- “Enterprise Agreement” means any separately executed Master Services Agreement, Data Processing Agreement, or Business Associate Agreement between SuperTruth and an organizational customer.
2. Acceptance of Terms
By accessing or using the Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you are accessing the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree, do not use the Services.
3. Eligibility
You must be at least 18 years old to use the Services. By using the Services, you represent that you are 18 or older and have the legal capacity to enter into a binding agreement. The Services are intended for business and professional use. They are not directed to consumers seeking personal healthcare services.
4. No Medical or Clinical Advice
SUPERTRUTH DOES NOT PROVIDE MEDICAL ADVICE, CLINICAL GUIDANCE, DIAGNOSIS, OR TREATMENT RECOMMENDATIONS OF ANY KIND.
Nothing on this site or within the Services, including blog posts, product descriptions, data outputs, AI agent responses, demonstrations, or any other content, constitutes medical advice, clinical guidance, a diagnosis, or a treatment recommendation. SuperTruth provides data infrastructure and trust-scoring technology for healthcare organizations and professionals. Our tools are designed to support qualified professionals in their work, not to replace clinical judgment.
If you or anyone else has a medical emergency or health concern, contact a licensed physician or call emergency services immediately. Do not rely on any content from this site for clinical decisions. Do not disregard or delay seeking professional medical advice because of anything you read here.
5. AI-Powered Tools Disclosure
The Services include AI-powered tools, including a conversational AI agent (the “Truth Agent”). These tools are automated systems, not human representatives. Responses generated by AI tools may not be accurate, complete, or appropriate for your specific situation. AI-generated content does not constitute professional advice of any kind.
Do not submit Protected Health Information (PHI), personally identifiable patient data, Social Security numbers, financial account information, government-issued identification, or other sensitive regulated information into any AI tool on this site. AI tools on this site are designed for general informational and commercial purposes only. They are not configured, certified, or covered by HIPAA safeguards for the processing of PHI. Any information you voluntarily submit to an AI tool on this site may be processed by our AI sub-processors and retained as described in our Privacy Policy.
6. Not a Healthcare Provider or Covered Entity
SuperTruth is a technology company providing data infrastructure services. SuperTruth is not a healthcare provider, hospital, medical group, health plan, or healthcare clearinghouse as defined under HIPAA. SuperTruth does not provide clinical care, maintain patient medical records, or make healthcare coverage decisions.
Organizational customers who are HIPAA Covered Entities and who engage SuperTruth to process PHI on their behalf must execute a Business Associate Agreement with SuperTruth before transmitting any PHI. These Terms of Use govern use of the public website and marketing materials only. Enterprise use of SuperTruth’s platform is governed by the applicable Enterprise Agreement.
7. Intellectual Property
All content, features, and functionality available through the Services, including text, graphics, logos, software, and data, are the exclusive property of SuperTruth Inc. and are protected by United States and international copyright, trademark, and other intellectual property laws.
SuperTruth’s proprietary technologies, including ALDR (Adaptive Learning Data Resilience Engine), the Data Trust Index (DTI™), Truth Score, Truth Units, ConsentOS, and related components, are protected by intellectual property filings, trade secret law, and applicable statutes. Unauthorized reproduction, reverse engineering, or distribution is strictly prohibited.
8. Permitted Use and Prohibited Conduct
You may use the Services for lawful business purposes. You agree not to:
- Reproduce, copy, scrape, or distribute any proprietary content without written permission
- Attempt to reverse engineer, decompile, or disassemble any part of the platform or technology
- Submit PHI or sensitive patient data into any public-facing tool or AI agent
- Use the Services to build a competing product or service
- Access the Services through automated means (bots, scrapers) without written permission
- Misrepresent your identity or affiliation when using the Services
- Use the Services in any way that violates applicable law, including HIPAA, GDPR, CCPA, or FTC regulations
- Transmit harmful, offensive, or unlawful content
9. Third-Party Services and Links
The Services may contain links to third-party websites, tools, or services. SuperTruth does not endorse, control, or assume responsibility for any third-party content, products, services, privacy practices, or terms. Your use of third-party services is governed by their own terms and policies. SuperTruth is not liable for any loss or damage arising from your use of third-party services.
10. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND.
SuperTruth expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy. SuperTruth does not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. SuperTruth does not warrant the accuracy, completeness, or reliability of any content, data output, or AI-generated response.
No advice or information, whether oral or written, obtained from SuperTruth or through the Services, shall create any warranty not expressly stated in these Terms.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SUPERTRUTH’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNTS YOU PAID TO SUPERTRUTH IN THE 12 MONTHS PRECEDING THE CLAIM.
In no event shall SuperTruth be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of data, loss of goodwill, business interruption, or cost of substitute services, even if SuperTruth has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, SuperTruth’s liability is limited to the greatest extent permitted by law.
12. Indemnification
You agree to defend, indemnify, and hold harmless SuperTruth Inc. and its officers, directors, employees, contractors, agents, licensors, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third-party rights; or (e) any content you submit through the Services.
13. Statute of Limitations
Any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after the cause of action arose. Claims filed after this period are permanently barred, regardless of any statute of limitations to the contrary.
14. Dispute Resolution and Arbitration
Binding Arbitration
Except for claims that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Delaware. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
Class Action Waiver
YOU AND SUPERTRUTH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any class proceeding.
Opt-Out
You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice to legal@supertruth.ai with the subject line “Arbitration Opt-Out.” Opting out does not affect any other provision of these Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. For any matters not subject to arbitration, you consent to exclusive personal jurisdiction and venue in the state and federal courts located in Delaware.
16. Changes to Terms
SuperTruth reserves the right to modify these Terms at any time. We will post the updated Terms with a revised “Last updated” date. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, stop using the Services.
17. General Provisions
Entire Agreement. These Terms, together with our Privacy Policy and any applicable Enterprise Agreement, constitute the entire agreement between you and SuperTruth regarding the Services and supersede all prior agreements and understandings.
Severability. If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
No Waiver. SuperTruth’s failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
Survival. Provisions that by their nature should survive termination shall survive, including Sections 4, 7, 10, 11, 12, 13, 14, and 15.
Assignment. You may not assign these Terms or your rights under them without SuperTruth’s prior written consent. SuperTruth may assign these Terms freely.
18. Contact
Questions about these Terms? Contact us at legal@supertruth.ai